WaveCAST App User Guide
Our assisted listening system allows you to connect to the audio stream in an event directly to your device headphone or hearing aid. It's available for visitors attending a conference, such as panel talks.
What you’ll need:
- A mobile device with access to Google Play Store (Android) or App Store (iOS).
- Headphones or your Bluetooth-enabled hearing aid.
On your mobile device:
- Download the free WaveCAST Audio Receiver app. (You can do this in advance.)
- Connect your device to our ‘Assisted Listening’ Wi-Fi network. (You must be at Te Papa or Tākina to access this network.) You will need to accept the Terms & Conditions.
- If you haven’t already downloaded the WaveCAST Audio Receiver app, you will be prompted to now.
- Open the WaveCAST Audio Receiver app.
- If you are asked to connect to a Wi-Fi network “that has a WaveCAST transmitter”, connect as per Step 2 above. If you’ve already connected to ‘Assisted Listening’ as per Step 1 above, click ‘Next’. The following screens then explain how to use the app.
- You will be presented with a list of names of rooms at Te Papa or Tākina. Choose the room you are in and enter the event’s code when prompted. Each event has a unique code and will be shared with you in advance of attending, and a staff member will be on hand for help.
- If you change rooms, you must enter the event code again. If you are attending a multi-day event, you’ll need to enter the event code each day.
- Alternatively, we have devices and headphones, as well as telecoils (link is external), that you are welcome to use. If you’d like to, please ask a staff member at the event you’re attending.
Notes
You can browse the web while connected to our 'Assisted Listening' network.
Read the official Wave CAST app user guide
View a screenshot walkthrough for downloading the Wave CAST app